6.3 Structuring the Course: Organizing Syllabi for Online Courses

 Syllabus Basics

A syllabus is both a map of your course and an agreement between you and your students. It's a resource you will likely refer students to throughout the course. Having an organized, approachable, and accessible syllabus helps to set a positive tone for the course and support students' confidence in you as the instructor. According to backward design, writing the syllabus is one of the last things you do because, until you have worked through your outcomes, assessments, activities, and content, you wouldn't have the information you need to write one. You are basically translating your course map into a syllabus at the end. If you made a visual course map you may want to include that in your syllabus as well.

We are fortunate at PC to have the PC Syllabus Creator Links to an external site. and the PC Syllabus Checklist Links to an external site.. If you use the creator your syllabus will include the required elements per our Administrative Regulation 3.6, Distribution of the Course Syllabus. While we do not have a syllabus template specific to online courses, you can modify the information generated from the Syllabus Creator for your online classes.

What is different about a syllabus for an online class?

An online course syllabus is similar to a well-structured traditional syllabus. Your syllabus should be clearly written, well organized, readable, and complete. Unless you are doing an in-person or synchronous video orientation there won’t be easy opportunities to talk through confusing points or clarify instructions or explanations. The syllabus needs to convey the necessary information in a way students can understand.

Research into syllabus construction and the influence of the syllabus on student motivation and retention has influenced growing popularity of a learning-centered syllabus (in contrast to a coverage-centered syllabus). This also reflects the Download Significant Learning process by Fink

as you learned Designing an Online Course Module. This is an especially useful form for online students who may have limited interaction with an instructor in the first few weeks of class. While still containing much of the standard information, a learning-centered syllabus also communicates enthusiasm, mutual accountability, and a belief in students' learning potential, as well as respectfully socializing them to the roles and norms of the class (Habanek, 2005; Sulik & Keys, 2014).

Palmer, Bach, and Streifer (2014) developed and validated a rubric for learning-focused syllabi review reflecting the importance of learning outcomes and alignment as well as Fink's Significant Learning taxonomy. Their rubric criteria include items such as:

  • well organized and easy to navigate

  • a positive, respectful, and inviting tone

  • directly addresses the student as a competent, engaged learner

  • indicates a learning environment that fosters positive motivation (see teaching approach section below)

  • clearly communicates high expectations and projects confidence that students can meet them through hard work

Expectations and Responsibilities

In an online course, it is important to define expectations and responsibilities up front as much as possible. Online there are fewer opportunities for peer pressure to encourage disengaged students to participate. Making sure participation expectations, as well as other expectations such as writing quality, citation format, etc., is quite helpful to both your students and to you as the semester progresses. While spelling out these sorts of expectations in the syllabus may seem odd at first, you will appreciate taking the time to do so - and doing so in a positive, encouraging manner - as you refer students back to that pre-written section.

Complete Syllabus

Having a complete syllabus at the beginning of the course is often much more important for online students than for on-campus students. On-campus students who physically see you every week tend to have a higher tolerance for ambiguity so it is easier for instructors to make decisions about the course as they go along. Changing the focus of a week, swapping out an assignment, replacing readings and resources are all easier for students to manage in an on-campus course. Online students who are balancing school work with jobs and families are less amenable to change and lack of evidence of clear planning tends to make them anxious when they don't feel a personal connection with the instructor. Lack of visible proof the course is fully planned can be unsettling - especially to online students who have had the experience of being in a course that was only built a week or two in advance.

 Sections of an online course syllabus

As you have seen over your time as a student and an instructor, there are some standard items that are on most syllabi. Instructor contact information, required textbooks, course grading scale, and college policies are almost universally included. Other sections recommended to make your syllabus complete, and sufficiently detailed include:

  • measurable learning outcomes which are then referenced throughout the course (at MCCCD, these are the official course competencies)
  • brief module descriptions - these are especially important if your modules are not all open to students at the beginning of the semester
  • technology requirements such as needing a headset with microphone, a webcam, or specialized software, if applicable
  • a clear statement about types of academic misconduct, their consequences, and links to the Student Handbook with policies students are to abide by.

On the other hand, there are also some sections you may include on your on-campus syllabus that are not needed in an online class because there are other places where they should be. For example, some instructors automatically put a section in the syllabus for detailed assignment instructions because in the on-campus class the syllabus may be the only piece of paper students keep. In an online class, the detailed assignment instructions should be kept with the Canvas Assignment, Discussion, or Quiz and only a brief overview of the assignments needs to go in the syllabus. 

Faculty also often write up a schedule and include it as part of the syllabus. In Canvas, as you put due dates in published Assignments, Discussions, and Quizzes, they are automatically added to both the course Calendar and at the bottom of the Syllabus Tool. When you change dates in one place they are automatically updated everywhere else in the course where you would have entered due dates fields. Wherever you type a due date in a text box or a document, if you change it you have to manually find every instance where you typed it in and change it yourself. By using these automatic schedule tools you know everything will be consistent and students will not see different due dates for the same assignment. 

Other important items to pay attention to in a syllabus for an online course include:

  • When and how are you available to your students: Many instructors find holding online open office hours is less effective than asking students to request a meeting and finding a mutually acceptable time. It's also helpful to have options for how to meet including both phone and video. Providing more than one option for contacting you, as well as stating how quickly you will respond to requests for a meeting provides a signal to students you are accessible to them should they have a question or a concern.

  • How the time zone of the course affects deadlines and other communication: If your assignments are due at midnight students need to understand if that means midnight in the mountain time zone or if it means midnight in their respective time zone. Clarifying time zones for synchronous activities is also critical as time differences are not something most people think about on a regular basis.  

  • How the course progresses through the semester: Many students come to online courses with the expectation that it will work like a correspondence course - they can do what they want when they want. The fact that there are deadlines, interaction, and potentially, group work involved can be a surprise. Making sure they understand the pace of the course from the beginning helps to set realistic expectations for student participation. If you have one-week modules with more than one regularly occurring due date (for example, initial discussion posts are due every Friday and quizzes are due every Sunday) it is critical for them to understand the pace and rhythm from the beginning of the class.

 Important Sections for Student Support

There are also some specific sections that should be included on every syllabus you may not automatically think to add.

  • Disability Accommodations
  • Technology Accessibility and Support
  • Academic and Student Support

Classroom Accommodations for Students with Disabilities

Use the official statement from MCCCD: In accordance with the Americans with Disabilities Act, the Maricopa County Community College District (MCCCD) and its associated colleges are committed to providing equitable access to learning opportunities to students with documented disabilities (e.g. mental health, attentional, learning, chronic health, sensory, or physical). Each class/term/semester that a student is in need of academic adjustments/accommodations, the qualified student is required to work with the Disability Resources & Services Office (DRS) at their individual college(s). Contact with the DRS should be made as soon as possible to ensure academic needs are met in a reasonable time. New and returning students must request accommodations each semester through DRS Connect online services. To learn more about this easy process, please contact your local DRS office.
If you have not yet established services through DRS, but have a temporary health condition or permanent disability that requires accommodations, you are welcome to contact DRS by using the information listed on Maricopa's website. The DRS offers resources and coordinates reasonable accommodations for students with disabilities and/or temporary health conditions qualifying for accommodations/academic adjustments. Reasonable accommodations are established through an interactive process between you, your faculty, and DRS; and only those academic adjustments/reasonable accommodations granted by the DRS are recognized by the college and District. It is the policy and practice of the MCCCD to create inclusive and accessible learning environments consistent with federal and state law.

Technology Accessibility and Support

For accessibility information for persons using adaptive technology with Canvas, please visit Canvas Product Accessibility.

You also need to provide a link to the accessibility information for each external tool you use.

Provide detailed information on contacting technology support services including hours, phone number, and live chat information (this information is also included in the PC Getting Started Template).

Academic and Student Support Services

Academic Support and Student Support sections are recommended in cases where these services are realistically accessible and useful to online students. We are fortunate at PC in having many of our student support services available online. Student Support and Academic Support Services information are included in the Getting Started template.